Understanding In-Game Purchases: Key Facts and Consumer Protection in European Gaming
In-game purchases, also known as microtransactions, are present in only 20.8% of PEGI-rated video games, leaving most players to enjoy games without additional spending.
The video games industry maintains strict guidelines for transparent and fair in-game purchases through PEGI's updated Code of Conduct (2023), which requires:
- Clear display of the in-game purchases icon at point of purchase
- Provision of receipts for real-money transactions
- Transparent display of real-world costs for in-game currency
- Optional paid random items with transparent probabilities
- Strict prohibition of skin gambling
PEGI In-game purchases example
Player Protection Measures:
- Tools to manage, limit, or block purchases
- Clear separation between gameplay and transactions
- Fair refund policies
- Advance notice of in-game currency discontinuation
- Prohibition of unauthorized trading
Parental Controls and Monitoring:
- Comprehensive tools for parents to manage children's spending
- Regular information campaigns like "Seize the Controls"
- Resources available in multiple European languages
Recent Data (Ipsos Survey 2018-2024):
- 95% of parents actively monitor children's in-game spending
- 76% of gaming children make no in-game purchases
- Average spending decreased by 21% (from €39 to €31)
- Only 11% of players aged 11-64 spend real money on in-game currency
The industry maintains a strong commitment to consumer protection, particularly focusing on minors, through regular monitoring, transparent practices, and comprehensive parental controls.