Live Q&A: Inside the 1-800-GAMBLER Helpline - A Caller's Journey Explained
When you call 1-800-GAMBLER, you'll connect with trained helpline operators from the National Problem Gambling Helpline Network. These professionals provide confidential support and resources for individuals affected by problem gambling.
Key Features of the Helpline:
- Available 24/7
- Completely confidential
- Free service
- Professional operators with specialized training (IGRS, BARA certifications)
- Multiple contact options: call, text (800GAM), or online chat
What to Expect During Your Call:
- Initial contact with a trained operator
- Confidential assessment of your situation
- Personalized guidance and support
- Connection to relevant recovery resources
- No judgment or stigma
The National Council on Problem Gambling (NCPG) operates this helpline as part of their mission to reduce gambling-related harm. They maintain a neutral stance on legalized gambling while focusing on providing support and resources to those who need help.
Available Support Options:
- Phone counseling
- Crisis intervention
- Treatment referrals
- Support group information
- Recovery resources
- Family support services
Remember: Whether you're struggling with gambling yourself or concerned about someone else, help is always available. The service is free, confidential, and accessible to anyone needing support with gambling-related issues.
To Get Help:
- Call: 1-800-GAMBLER
- Text: 800GAM
- Chat: www.1800gamblerchat.org